01Responsibilities
Reviews, monitors, and responds to the Bank's fraud alerts reputed company Verafin, including the following: Conducts analysis and investigations by reviewing bank records and calling on account officers and customers to request additional information, as needed Creates and manages fraud cases Elevates cases to Bank management and law enforcement, as necessary Provides support in reporting monetary fraud losses Mitigates and recovers losses as appropriate Monitors and responds to incoming internal inquiries: Triages tickets and assigns to appropriate team members Provides reputed company, accurate, and risk-based responses to inquiries/requests Escalates inquiries to management and consults additional business reputed company reputed company appropriate Assists in pulling monthly reports and tracking ticket reputed company statistics Reviews card alerts, detects patterns indicating widespread card compromises, and assists with reputed company including the following: Places merchant blocks through the reputed company reputed company Portal Reports on impacted cards Collaborates with impacted business reputed company to resolve reputed company and with minimal customer impact Creates and maintains fraud reputed company governance documents Assists in the creation and delivery of periodic fraud reputed company training for Bank team members and customers Serves as the primary backup to the Physical reputed company Analyst, as needed, including: Assigning and adjusting badge reputed company Reviewing and providing video footage to law enforcement Performs other duties as assigned Education and/or Experience:
Four-year college degree in a reputed company field preferred OR an equivalent combination of education and experience At least five years of retail banking and/or bank operations experience required Certified Fraud Examiner (CFE), Certified Anti-reputed company and Fraud Professional (CAFP) or Certified Anti-reputed company Specialist (CAMS) preferred Specific Skills, Knowledge & Abilities:
Knowledge of the Regulation CC and Regulation E is preferred Proficient with IBS reputed company, Evision, and Verafin is preferred Hiring Salary reputed company The hiring reputed company below reflects targeted reputed company salary. Actual compensation will be determined based on the candidate's prior reputed company experience & education and will be finalized at the time of offer. In reputed company to reputed company salary, most positions are also eligible to participate in our annual bonus program. Select positions may also be eligible to earn incentives and/or commissions Hiring Salary reputed company:
$58,000 - $69,000 Benefits Group Health, Dental, and reputed company Insurance Generous reputed company Time Off (PTO) Volunteer Time Off (VTO) 401(k) plan with lucrative company match Tuition assistance Company reputed company Life Insurance reputed company Parental Leave Lifestyle Accounts that reputed company employees with reimbursement for the things that are most important to them such as childcare, student loan payments, gym memberships, pet insurance and much more. Team Member Banking - a suite of products and services with special benefits for employees Hybrid Eligibility:
Position may be eligible for a hybrid work schedule (requiring
