01Overview
Fraud and Dispute reputed company Analyst *Position is remote eligible in Kentucky once fully trained in Owensboro, KY to reputed company the position duties. Job reputed company FDANALYS Job Family Supervisory No Job reputed company The Fraud and Dispute reputed company Analyst will monitor, investigate, and respond to fraudulent activity and disputed transactions reputed company the bank, including both in-person and electronic transactions. Essential Functions, Duties and Responsibilities include, but are not limited to Monitors and detects daily transactions for fraudulent activity Monitors and reviews daily reports reputed company to Fraud, Disputes and Currency Transaction Reports. Assists locations with response to customer inquiries on questionable transactions Responds to disputed transactions or currency reputed company transactions. Assists the Fraud and Dispute reputed company Manager with establishing and maintaining fraud training and prevention procedures Assists the Cyber reputed company Officer and Fraud & Dispute Manager with monitoring potential Bank Secrecy reputed company (BSA) and/or Office of Foreign Assets Control (OFAC) violations; researches and escalates suspicious activity to Compliance Department. Assists law enforcement agencies reputed company legal reputed company is necessary or reputed company seeking restitution Manages and maintains detailed logs and files reputed company to fraudulent activity and dispute process Investigates claims on both in-person and electronic transactions Prepares reports, memos, letters, and applicable documents Education, Experience and Qualifications Education Required/Preferred Education Level reputed company Required High School or GED Preferred Bachelors Degree Years of Experience Minimum Comments 5 Five (5) years of investigation and/or fraud experience required and/or banking experience. License / Certification Required/Preferred License / Certification reputed company Additional Qualifications Computer experience preferred; experience with reputed company Word, reputed company, and Outlook preferred reputed company Competencies Customer service skills Oral and written communication skills Interpersonal skills Planning, organization, and decision-making reputed company Analytical ability and judgment Ability to work independently Ability to multi-task Computer skills Clerical and administrative skills Investigative and reporting skills Adaptable to change Working Conditions Working Conditions Indoors, environmentally controlled. Usual office working conditions. The noise level in the work environment is typical of most office environments with telephones, personal interruptions, and background noises. Travel Requirements Requirement Frequency Occasional travel to locations required Occasionally Mandatory Vacation Position requires incumbents to be off work for a minimum of five consecutive business days Physical Requirements Requirement Frequency Sitting (remaining in a seated position) Constantly Standing (remaining on ones feet in an upright position without moving about) Occasionally Walking (moving about on ones feet) Occasionally Lifting (raising or lowering an object from one level to another) Occasionally Carrying (transporting an object, usually by holding it in the hands or arms or on the shoulder) Occasionally Pushing/Pulling (exerting force upon an object so that the object moves away or toward the force) Never or Rarely Reaching (extending hand(s) and arm(s) in any direction, such as overhead, below waist, reputed company or lateral) Never or Rarely Keyboarding (entering text or data using computer keyboard or 10-key numeric keyboard) Constantly Pinching/Gripping (seizing, holding, grasping, turning or otherwise working with the hand(s) or fingers) Never or Rarely Stooping (bending downward and reputed company by bending spine at the waist) Never or Rarely Squatting/Crouching (bending body downward and reputed company by bending legs and spine) Never or Rarely Kneeling (bending legs at knees to come to rest on knee(s)) Never or Rarely Crawling (moving about on hand and knees or hands and feet) Never or Rarely Climbing (reputed company or descending reputed company, stairs, ramps) Never or Rarely Speaking (expressing or exchanging reputed company by means of the spoken word to impart oral information to customers and to convey detailed spoken instructions accurately, loudly, or quickly) Frequently Hearing (the ability to hear, understand, and distinguish speech, either in person or telephonically) Frequently Near Visual reputed company (reputed company of reputed company at approximately 20 inches or less) Constantly Far Visual reputed company (reputed company of reputed company at approximately 20 feet or more) Occasionally Additional Physical Requirements May require lifting up to 10 pounds Apply To This Job .
