01Overview
Job description
Process: Bpo Telecaller - Inbound & Outbound Process
Location: Mumbai, Thane, Navi Mumbai.
Salary: 15,000 - 18,000 in hand + Incentives
Qualification - 12th Pass/ Any graduate Male & Female both can apply
Roles and Responsibilities
- Handle customer calls, emails, and chats to resolve their queries and concerns.
- Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions promptly.
- Maintain accurate records of all interactions with customers using CRM software.
- Collaborate with team members to achieve sales targets and improve overall performance metrics.
- Stay updated on product knowledge and company policies to provide informed support.
- Desired Candidate Profile
- Fresher / exp. both can apply
- Basic Hindi / Marathi Communication Required
- Ability to work on rotational shifts including weekends and holidays.
- Basic computer literacy for data entry purposes.
- High school diploma or equivalent required; graduation preferred
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Apply Now,
Contact For More Details / Information
Ruchita 9514166619 .
