Customer Support Executive Voice Process
Eligibility
- Qualification: PUC / Any Graduate
- Experience: Freshers and Experienced candidates can apply
- Strong logical and analytical thought process
- Good English communication skills
- Versant Level: 6
- Comfortable working in a 24/7 rotational shift environment
Job Details
- Work Mode: Work From Office (WFO)
- Working Days: 5 Days Working
- Weekly Off: 2 Rotational Offs
- Shift Timings: 24/7 Rotational Shifts
- Transport: 2-way Cab Facility
- CTC Freshers: Up to 25,000 per month*
- CTC Experienced: Up to 29,000 per month*
Key Responsibilities
- Handle customer queries through voice calls
- Provide accurate information and appropriate solutions
- Understand customer concerns and resolve issues efficiently
- Maintain professional communication throughout the interaction
- Follow process guidelines and quality standards
- Escalate complex issues to the appropriate team when required
- Maintain customer satisfaction and service quality
Key Skills
- Customer Support
- Voice Process
- Customer Service
- Excellent English Communication
- Active Listening
- Problem Solving
- Logical Thinking
- Call Handling
- Customer Relationship Management
Interested pl send resume
whmshineprofiles@gmail.com
9618773167
9036324343
www.WhiteHorsemanpower.in
White Horse Manpower Consultancy Private limited
