01Key Responsibilities
1. **Customer Assistance**: Greet and support passengers at the airport, assisting with check-in procedures, boarding, and baggage claims to ensure a smooth travel experience.2. **Information Management**: Provide accurate information regarding flight schedules, delays, cancellations, and other travel-related inquiries to keep passengers informed and reassured.3. **Problem Resolution**: Address customer complaints and concerns promptly, working to resolve issues efficiently while maintaining a positive attitude and customer-focused approach.4. **Documentation Support**: Assist in processing travel documents, including tickets and identification, ensuring all paperwork is correct and complete for smooth travel boarding.Required Skills and Expectations:Candidates should possess strong communication skills to interact effectively with passengers and team members. A friendly and patient demeanor is essential to handle customer inquiries and complaints. Attention to detail is crucial to ensure accurate information is provided. Basic computer skills for managing booking systems and passenger databases are also necessary. Applicants should be punctual, reliable, and able to work shifts, including weekends and holidays, within a fast-paced environment. Prior experience is not required, making this an excellent entry-level opportunity for individuals passionate about customer service in the airline industry.
Experience
0 - 1 Years
No. of Openings
61
Education
10th Pass
Role
Airline Customer Service Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Health Insurance, ESI, Food/Meals, Accommodation, Two-way Cab .
