Front Office Receptionist

Job description

Role & responsibilities

Perform and maintain daily opening and closing procedures.

To welcome & Assist Customer on their arrival in centre.

Take down customers details and information. (Forms and official Templates to be filled).

Confirm their purpose of visit and guide them accordingly (Test, Purchase, Service, Diagnosis, Consultation).

Attending calls- Receiving, and responding, transferring calls to appropriate departments, providing full. information, and support to the caller.

Maintaining walk inn register and admin registers.

Preparation of database of Client contacts and updating.

Filling papers/bills and important documents.

Opening and closing of the clinic operations.

Handling (Cash & A/c) Depositing Cash in Bank, maintain financial Register 

Coordinating with different Departments of the companies.

Generating daily report and passing it to the Branch Manager (Stocks, Sales, Walk inn, Daily Expenses).

Supervising Office Assistant & House Keeping Staff.

Supervise audio/visual equipment and make sure the equipment room are set up appropriately.

Supervise if the office equipment are working in order like fax m/c, printer, PABX system etc.

Should have all the maintenance staff contact number Organized and in order.

Vendor management for stationers, travel agents, courier agents, and all allied third-party service providers.