Full Time, Remote Account Manager For Top Social Media Agency

Provide an exceptional experience to each of our clients, being their primary point of contact on behalf of the company Own each of your client team's output and results: Take ownership of each team's performance and ensure that goals and targets are not only met, but exceeded. Uphold the branding of each client: Having a deep understanding of brand to make sure we match and strengthen each clients brand through the thousands of posts we create each month per client, consistently attracting more of their ideal audience and customers. Embody the Media Scaling core values: Live out the core values and reinforce them to each of your teams to consistently produce exceptional results. Lead Team Growth Calls: Conduct growth calls with each client team under your management to discuss growth strategies, provide updates, and maintain a trajectory to exceeding targets with each client. Provide ongoing and comprehensive reporting updates: Prepare and share progress and results-driven reports to each client and Media Scalings upper management on a daily basis. Conduct 1-on-1 calls with each of your direct reports on a monthly basis for stronger team building and top-level results. Ensure all internal systems are up to date: Monitor and ensure that all scheduling tools are updated, with content planned at least three days in advance. Willingness to have hard conversations: We care deeply for every member of our team, each clients experience, and the overall unmatched success of the company, and must have hard conversations when necessary to ensure every member of our team is meeting our standard of greatness. Identify leverage: Identify high-leverage, low-hanging fruit initiatives that can produce large, incremental improvements in systems and results. We are looking for innovators who will come in and spot value to make our company better. Work closely with editors, social media managers, designers, data analysts, and more to make sure each of our clients teams are performing at the highest level. Improve conversion strategies for each client: Have a deep understanding of marketing and conversation from top to bottom of funnel, helping each client to drive more leads and sales for their brand and businesses. Own the data: Be extremely data-driven, consistently looking at our internal tracking systems and insights across all social accounts, making sure they are up-to-date, and identifying value opportunities for increased performance. Be organized with Notion task & project management: Be skilled when it comes to time, task, and project management, using tools such as Notion and your calendar to plan & prioritize for optimum efficiency.

Previous account manager experience for an agency or online service provider communicating with and leading high-net-worth clientele Conversion-driven marketing experience to drive more leads and sales through social media Strong understanding of brand strategy, content strategy, and social media platforms Excellent communication and social skills Exceptional organizational and time management abilities A keen eye for design Analytical mindset Creative thinking and abilities Strong attention to detail Proficiency in project management tools and platforms. Ability to work collaboratively in a team environment. Ability to inspire others through strong values, a lifelong commitment to rapid growth, and the ambition to be the best. W