01Overview
Task Description: Provide L2/L3 support for SAP EWM (Inbound, Outbound, Internal Warehouse Processes).
Monitor and resolve incidents, service requests, and problem tickets within defined SLAs.Perform root cause analysis and provide permanent fixes for recurring issues.Support RF scanning, warehouse task management, bin management, and resource management.Collaborate with business users, super users, and cross-functional SAP teamsHandle master data issues related to storage bins, handling units, and packaging specifications.Perform configuration changes in EWM as per business requirements (minor enhancements).Support interfaces between SAP EWM and ERP/SAP S/4HANA or third-party systems (e.g., scanners, WMS,).Conduct system monitoring, batch job monitoring, and performance tuning for warehouse operations.Assist in testing (UT, SIT, UAT) and support cutover/go-live activities.Prepare functional specifications (FS) for enhancements and change requests.Provide user training and documentation for new functionalities.Ensure compliance with ITIL processes (Incident, Change, Problem Management).Required Skills & Experience:
5+ years of SAP EWM experience in support and minor enhancements.Strong understanding of EWM business processesWork Result: SAP Logistics
Responsibilities
Task Description: Provide L2/L3 support for SAP EWM (Inbound, Outbound, Internal Warehouse Processes).
Monitor and resolve incidents, service requests, and problem tickets within defined SLAs.Perform root cause analysis and provide permanent fixes for recurring issues.Support RF scanning, warehouse task management, bin management, and resource management.Collaborate with business users, super users, and cross-functional SAP teamsHandle master data issues related to storage bins, handling units, and packaging specifications.Perform configuration changes in EWM as per business requirements (minor enhancements).Support interfaces between SAP EWM and ERP/SAP S/4HANA or third-party systems (e.g., scanners, WMS,).Conduct system monitoring, batch job monitoring, and performance tuning for warehouse operations.Assist in testing (UT, SIT, UAT) and support cutover/go-live activities.Prepare functional specifications (FS) for enhancements and change requests.Provide user training and documentation for new functionalities.Ensure compliance with ITIL processes (Incident, Change, Problem Management).Required Skills & Experience:
5+ years of SAP EWM experience in support and minor enhancements.Strong understanding of EWM business processesWork Result: SAP Logistics
Qualifications
Task Description: Provide L2/L3 support for SAP EWM (Inbound, Outbound, Internal Warehouse Processes).
Monitor and resolve incidents, service requests, and problem tickets within defined SLAs.Perform root cause analysis and provide permanent fixes for recurring issues.Support RF scanning, warehouse task management, bin management, and resource management.Collaborate with business users, super users, and cross-functional SAP teamsHandle master data issues related to storage bins, handling units, and packaging specifications.Perform configuration changes in EWM as per business requirements (minor enhancements).Support interfaces between SAP EWM and ERP/SAP S/4HANA or third-party systems (e.g., scanners, WMS,).Conduct system monitoring, batch job monitoring, and performance tuning for warehouse operations.Assist in testing (UT, SIT, UAT) and support cutover/go-live activities.Prepare functional specifications (FS) for enhancements and change requests.Provide user training and documentation for new functionalities.Ensure compliance with ITIL processes (Incident, Change, Problem Management).Required Skills & Experience:
5+ years of SAP EWM experience in support and minor enhancements.Strong understanding of EWM business processesWork Result: SAP Logistics .
