01Overview
About the job:
General Manager Project Manager (Mobile Diagnostics Operations)- IVD Client of TBHR Consultants
Location: Vizag (Factory-based)
Reporting Level: COO
Function: Project Management / Techno-Commercial Operations
About the Role
We are looking for a seasoned techno-commercial leader to head end-to-end project operations for our mobile/on-site diagnostics program run out of Vizag. This is a high-visibility GM role that sits at the intersection of service delivery, supply chain, and customer relationship management ideal for a professional who has run field operations for diagnostic equipment, point-of-care testing programs or medical device fleets and is ready to own full P&L-adjacent accountability for a large-scale project.
If you've worked in the in-vitro diagnostics (IVD), pathology or medical device services ecosystem and understand the discipline required to keep reagents, spares and field engineers moving in sync this role is built for you.
What You'll Own
Service Delivery & Fleet Operations
Monitor and ensure prompt daily service delivery across the project's ambulance fleet and all customer sitesAct as the single point of accountability for uptime and turnaround on field service issues
Reagent & Supply Chain Management
Ensure timely ordering of reagents from Head Office to prevent stock-outsGuarantee timely, uninterrupted supply of reagents and spares to every site
Spares & Inventory Accountability
Take full ownership of spares inventory tracking, reconciliation, and prompt return of defective parts to HOManage local stocking of spares at Vizag, with dispatch to sites via local courier networksOversee low-value spares stocked in mobile vans and at customer locations, secured under lock and key with field engineers
Customer & Breakdown Management
Coordinate closely with customer teams to ensure spares reach breakdown sites within a strict 412 hour windowServe as the senior escalation point commanding customer confidence and trust at the GM level
Commercial Ownership
Drive timely collection of payments from the customer, maintaining commercial discipline alongside operational delivery
What We're Looking For
Qualification: BE (any discipline) + MBAExperience: Senior techno-commercial professional with a strong background in field service, project operations, or supply chain ideally within IVD, diagnostics, healthcare equipment or medical device servicesAge: 40sPresence: Strong executive presence with the gravitas to command respect from customers at the GM levelLanguage: Working knowledge of Telugu (native fluency not required)
Why This Role
A rare GM-level mandate with true end-to-end ownership service, supply chain, inventory and commercial collections all under one seatDirect customer-facing authority and decision-making powerHigh-impact, mission-critical operation supporting a diagnostics program that directly affects patient care delivery
Who can apply:
Only those candidates can apply who:
Salary:
Competitive salary
Experience:
No experience required
Deadline:
2035-01-01 00:00:00 .
