We are looking for Global Service Representatives to join our customer-focused team and provide exceptional support to international customers. The ideal candidate should have strong communication skills, a customer-first approach, and the ability to handle queries professionally.
Key Responsibilities:
- Handle customer queries through voice or chat.
- Provide accurate information and effective solutions to customers.
- Understand customer requirements and resolve issues efficiently.
- Maintain a high level of customer satisfaction.
- Handle complaints and escalations professionally.
- Update customer information and maintain accurate records.
- Follow company policies, quality standards, and service guidelines.
- Coordinate with internal teams whenever required.
- Meet individual and team performance targets.
Requirements:
- Excellent verbal and written communication skills.
- Good English communication and comprehension.
- Customer-service-oriented attitude.
- Ability to multitask and work in a fast-paced environment.
- Basic computer and MS Office knowledge.
- Freshers and experienced candidates can apply.
- Willingness to work in UK/US/Australia rotational shifts, depending on the role.
Why Join Us
- Competitive salary package
- International work environment
- Career growth opportunities
- Performance-based incentives
- Training and development support
- Excellent learning exposure
Contact - Shreya 9987502996/ vibrantzz.shreya@gmail.com
