Key Responsibilities Strategic Leadership Drive strategy planning and execution for all RCM functions patient access billing coding charge capture claims processing payment posting AR follow-up and denial management Develop and execute initiatives to improve collections reduce denials and optimize cash flow Align operations with client requirements compliance standards and industry best practices Operational Excellence Oversee large-scale RCM operations across multiple clients accounts Monitor KPIs AR days clean claim rate denial rate net collection rate etc and ensure continuous improvement Implement process automation and digital transformation to enhance efficiency Client Stakeholder Management Serve as a key point of contact for client leadership Build strong partnerships ensuring SLAs TATs and quality benchmarks are met exceeded Manage escalations and drive resolution with a client-first approach Team Leadership Lead and inspire a large team of managers SMEs and associates across functions Hire mentor and develop leadership talent to build solid succession pipelines Drive employee engagement retention and a performance-driven culture Compliance Quality Ensure adherence to HIPAA CMS guidelines and client-specific compliance requirements Establish and monitor strong internal controls and audit processes Partner with Quality and Training teams to maintain high accuracy levels Financial Management Own the P L for assigned accounts operations Drive cost optimization without compromising quality Provide accurate financial forecasts budgets and performance reports to leadership Key Skills Competencies Expertise in US healthcare RCM front-end to back-end Strong knowledge of payer rules coding guidelines HIPAA compliance Proven experience in large-scale operations management 250 FTEs Client-facing leadership skills with ability to build CXO-level relationships Strong analytical and problem-solving mindset data-driven decision-making Ability to drive digital automation initiatives RPA AI in RCM Excellent communication negotiation and stakeholder management skills Success Metrics Improvement in collections and AR performance Reduction in denials and operational errors Achievement of SLA and client satisfaction scores Employee retention and leadership pipeline strength Profitability and cost optimization in line with business goals WHY JOIN GETIXHEALTH Founded in 1992 GetixHealth is a trusted leader in healthcare revenue cycle management with offices across the U S and India We re more than revenue cycle experts we re a mission-driven team dedicated to helping healthcare organizations improve financial outcomes while delivering compassionate care With over 1 800 employees we foster a culture that values professionalism innovation and above all people GETIXHEALTH IS AN EQUAL OPPORTUNITY EMPLOYER .
