01Overview
Designation: ASSISTANT BRANCH MANAGER, SALES EXECUTIVE, CUSTOMER CARE EXECUTIVE,TELE CALLER
Preferred Locations:
NORTH KOLKATA,HOOGHLY,DHULIYAN,RAGHUNATHGANJ
Role & responsibilities:
- Source gold loan customers from open market through marketing activities, cold calls, and references.
- Primarily involves around processing and managing gold loans, ensuring compliance, and achieving sales.
- Ensuring new acquisition & build up of Gold Loan Business to increase Net Weight Gold with the company with overall business and profit responsibility.
- Keep innovating, launching current Gold Loan schemes suitable across sales channel and segments of customers.
- Oversees the end-to-end process of issuing and managing gold loans, ensuring customer satisfaction, risk mitigation, regulatory compliance, and business growth.
- Comply with RBI guidelines, internal policies, and audit requirements.
- Ensuring staff competency and adherence to company policies
- Reviewing audit reports and taking corrective actions
- Building and maintaining strong relationships with banking partners and other stakeholders.
Preferred candidate profile:
- Any graduate is preferable.
- Age: 25 till 45
- Required Two Wheeler having proper license.
- Minimum of 6 Months-10 years of experience in Gold Loans, with a proven track record of driving growth and managing teams.
- Strong leadership and team management skills
- Excellent market analysis and strategic planning abilities.
- Supervise and train junior staff or gold appraisers
- Monitor gold loan accounts for overdue or defaulted payments.
- Fresher also can apply only for Sales Executive, Customer Care Executive & Tele Caller.
Skills Required:
- Strong knowledge of gold loan operations and valuation techniques.
- Sales and target-driven approach.
- Risk assessment and analytical skills. .
