01Responsibilities
Knowledge of mortgage underwriting and Agency automated underwriting systemsDemonstrate a full understanding of agency guidelines as well as posted Lender internal guidelinesExperience in full analysis of all types of income (Self/Rental/Wage/etc), Assets, Liabilities, Credit and Collateral.Experience in managing credit, income, and assets on a loan-by-loan basis to properly assess individual risk, and promptly provide underwriting decisions to Mortgage OriginatorsExperience in managing property documentation including title commitments, sales contracts, insurance, and flood determinationsMaintain a well-developed knowledge of loan product guidelines and industry regulations, including assisting in the prevention, detection, and resolution of mortgage fraudTransaction Quality Drive continuous improvement for Transaction Quality and Delivery Manage Transaction Quality & Client related Key Performance Indicators (KPIs) Evaluate effectiveness of transactional quality interventions Strengthen Quality management processes / framework to improve quality delivery Accurately capture SLA/SLO metrics, the reporting needs of each of the client and set up / customize processes to seamlessly meet clients expectations Ability to get out of the box ideas and Process improvement initiatives in the process Should drive Process control & Compliance in addition to managing Audit SLAs Provide crisp and specific feedback to Front Line Recruitment Teams on quality of new hires Provide quality floor support, feedback, refreshers etc. via the teams aligned Facilitate Quality and Compliance team to perform various audits and follow-ups based on the observations highlightedEssential Skills / Expertise required:- Six Sigma Green Belt Certified Effective People Management skills to be able to drive teams across LOBs and/or Geographies Ability to drive initiatives to closure Ability to deal with all levels of employees and to provide leadership, direction and motivation to build high performing teams Analytical Skills / Quantitative skills with excellent data handling / data interpretation skills Excellent Communication skills Both verbal and written to manage client and leadership communication Needs to have good working knowledge of Transaction Quality systems, tools and technologies Process Oriented, Planning, Decision making, Data Handling, Ability to prioritize, Ability to meet deadlines Detail oriented, Strong organizational skills and Presentation skills Flexible to work in 24X7 environmentQualificationsBachelors DegreeLocation - Pune 10 years experience required in US residential mortgage underwriting5 years in Transactional Quality experience .
