01Overview
We are looking for a dynamic professional to manage and service GMC clients, acting as a trusted claims and product expert. The role involves driving client engagement through insights, supporting sales efforts, and ensuring seamless servicing across claims, underwriting, and broker interactions. Candidates with prior experience in Brokers or TPAs will be preferred.
Manage and service GMC clients, acting as a claims and product expertConduct client meetings to explain GMC products, coverage, and claims processesPartner with sales teams during pitches, renewals, and client interactionsSupport business retention and acquisition through strong client engagementAnalyze claims data and present insights, trends, and utilization reports to clientsHandle client queries, escalations, and ensure timely resolutionCoordinate with Brokers, underwriting, and internal teams for seamless servicingDrive client satisfaction through proactive communication and analytics-led discussionsMonitor claims performance and recommend improvement actions .
