01Responsibilities
As a Key Account Manager (B2B) and Growth Manager, your key role will involve:
Account Management:
Oversee and manage the B2B relationships with educational institutions like colleges and universities.
Ensure consistent engagement and smooth communication with clients.
Business Growth & Expansion:
Take ownership of growth in your designated region (Delhi/NCR, Pune, Bangalore, etc.).
Work on strategies to onboard new clients (colleges & universities) and ensure sustainable growth.
Proactively identify opportunities for upselling and cross-selling within existing accounts.
Onboarding New Colleges and Universities:
Lead the onboarding process of new educational institutions.
Help institutions understand how our platform can enhance their services.
Manage and support the institutions during the initial stages of adoption.
Training & Development:
Provide necessary training and support to clients, ensuring they are well-equipped to use the platform.
Maintain and manage CRM systems to track progress, client issues, and feedback.
Performance Tracking & Reporting:
Regularly analyze growth metrics and ensure goals are met.
Share timely updates with internal teams and clients about performance, issues, and opportunities.
CRM Handling:
Maintain CRM systems and ensure all information is updated and accurate.
Handle client queries, ensuring prompt and effective resolution.
Ideal Candidate:
Experience:
Minimum 3-5 years in account management, preferably in EdTech or Portal Promotion.
Prior experience in managing B2B accounts, especially within the education sector.
Skills:
Excellent communication and negotiation skills.
Strong ability to build relationships and manage accounts effectively.
In-depth knowledge of the EdTech industry and familiarity with CRM tools.
A result-driven mindset with a passion for growth.
What We Offer:
Competitive salary and benefits
Opportunities for growth and development in a fast-paced, innovative industry
A vibrant and inclusive work culture
If you are ready to make an impact in the EdTech industry and grow with a dynamic team, we'd love to hear from you! .
