01Overview
Description
The Growth Operations Executive is responsible for supporting pricing strategy and execution against budgeted objectives, with a primary focus on securing new pricing wins and delivering measurable commercial growth. The role drives the identification, development and management of pricing opportunities across Davies UK&Is core, volume and complex claims and legal operations, underpinning the efforts of our commercial, market, proposition and client leadership teams.
The role requires a strong understanding of the insurance, claims and legal services landscape, combined with a clear grasp of market pricing structures, client expectations and competitive dynamics. The Client Commercial Lead will proactively identify, document and progress pricing opportunities that strengthen the value of Davies solutions, ensuring alignment with client needs and prevailing market conditions.
They will take ownership of the endtoend pricing lifecycle, ensuring opportunities are robustly developed, appropriately governed and effectively executed in line with internal commercial frameworks. This includes driving consistency in pricing approach, maintaining strong governance standards and supporting the successful conversion of opportunities into tangible commercial outcomes.
The role will work closely with Business Development and Client Relationship teams, with success measured through delivery against commercial and pricing objectives, the strength and conversion of pipeline opportunities, the quality and consistency of pricing execution, and contribution to longterm client value and portfolio performance.
Key Responsibilities
Supporting the delivery of the price budget for core and volume and complex business lines of Davies UK&I through:
Commercial Growth Delivery
Deliver agreed pricing and revenue growth targets across UK&I service lines
Support conversion of qualified opportunities into sustainable income streams
Contribute to overall portfolio growth and retention performance
Pricing Strategy & Execution
Support the implementation of effective strategies aligned to market conditions and client requirements
Ensure consistent application of pricing frameworks and governance standards
Drive measurable improvement in pricing quality and commercial outcomes
Pipeline Management & Opportunity Creation
Maintain a comprehensive, dataled register of all active commercial pursuits
Identify and originate new pricing and growth opportunities through insight, market intelligence and internal engagement
Track and manage opportunity progression through defined sales stages, ensuring momentum and visibility
CRM Ownership & Data Integrity
Own and manage the Group CRM for pricing pipeline tracking, reporting and governance
Ensure accuracy, completeness and timeliness of all opportunity and client data
Produce regular pipeline and performance reporting to senior stakeholders
Leverage insights to inform strategy, prioritisation and forecasting
CrossFunctional Collaboration
Partner with Business Development, Operations and Client Relationship teams to align commercial strategy with delivery capability
Ensure alignment between forecasting and actual performance through close collaboration with Finance, Service Delivery, Client and Proposition teams
Performance & Governance
Operate within established commercial governance frameworks, ensuring transparency and consistency
Monitor performance against agreed budget objectives, adjusting approach to drive improved outcomes
Balance growth ambition with disciplined execution and risk awareness
Skills, Knowledge & Expertise
Total experience we are looking for in years: 5 Years
Demonstrated track record of delivering against budgeted commercial objectives
Strong collaborator, able to coordinate and mobilise crossfunctional teams to achieve commercial targets
Proficient in Microsoft Excel and Customer Relationship Management (CRM) systems
Excellent communicator, able to coordinate internal stakeholders and build confidence across teams and leadership
High attention to detail, with strong capability in sales data analysis, management and reporting
About Davies
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.
Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the