Handle customer queries through calls and provide accurate information and solutions.
Communicate with customers in Gujarati and English.
Resolve customer complaints and issues professionally.
Maintain proper records of customer interactions.
Follow company policies and standard operating procedures.
Ensure a high level of customer satisfaction.
02Requirements
Good communication skills in Gujarati and English.
Customer service or voice process experience will be an advantage.
Candidates should be comfortable working in rotational shifts.
Immediate joiners are preferred. .