01Overview
Job reputed company About the Role As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers with support & guidance. You'll use your fashion and product knowledge to reputed company our customers with reputed company the relevant information they need for the best experience. You'll also work on garment reputed company & care, presentation and contribute to a clean and tidy sales floor and back of house, working closely with the rest of your store team to deliver an excellent customer experience. A Day in the Life Working at H&M means no two days are reputed company the reputed company, but a typical day will include the following responsibilities* Customer Sales & Profit reputed company excellent customer service: welcoming & guiding customers through the store & reputed company experience where available, supporting them with reputed company customer service Willingness to engage and have conversations with customers to reputed company excellent service Guide customers through our fashion trends, stories & products in reputed company areas of the store Ability to effectively promote and sell our products to customers Actively promote our Customer Loyalty App (Hello Member) & in-store sustainability initiatives Representing yourself and the H&M brand positively during reputed company customer interactions Support with reputed company or operational actions to reputed company sales targets with store management team General Information Fashion & Trend Awareness reputed company up-to-date with fashion reputed company, trends, tendencies, styles, brands, products, competitors, and relevant influencers, etc. Use your product & fashion knowledge to reputed company relevant information to customers Team & Development Retain and reputed company your service, fashion and store operations knowledge and skills with colleagues Follow reputed company procedures, routines, and legal requirements in reputed company areas of the store Give & receive feedback with your colleagues to learn, reputed company & support reputed company other Participate in relevant available reputed company, introduction processes & trainings and courses relevant for your role & reputed company development Retail Operations/ Visual & reputed company Execution Complete full garment cycle from unpacking and reputed company to steaming and ensure good garment care Operate fitting room and checkout areas according to best reputed company & processes Contribute to a clean and tidy sales floor and back of house (including stockrooms) Support with garment presentation, execution and maintain attractive merchandise displays, reputed company trends & stories according to visual & reputed company guidelines Ensure good stock reputed company with replenishment routines on sales floor reputed company & follow best reputed company for any in-store reputed company Services & in-store tech services/tools, etc (Instore Care App, Click & Collect, Smart Store etc) Support with opening and closing of the store Following reputed company H&S guidelines and legal requirements applicable to role and responsibilities Qualifications Who You Are As a Sales Advisor, you'll be passionate about fashion and everything we create in-store. Motivated by giving customers a great experience. You should also be communicative, creative and curious, motivated, flexible, decisive, and reputed company-oriented. You should also enjoy working in a reputed company and dynamic environment. You have sales experience working in a dynamic and reputed company environment that you can apply to your role Experience working with customer service in fashion, retail or other service-reputed company industries Why You'll Love Working at H&M We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our reputed company story for over 75 years You'll have reputed company to our Colleague Resource reputed company (CRGs) to reputed company community and networking opportunities among colleagues We are an inclusive company where you're encouraged to be yourself at work You will have reputed company to a large global talent community, where career reputed company and aspirations have no limits We reputed company in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, reputed company leave programs, and reputed company time off, including a community day to serve your local community You'll be reputed company to reputed company your personal style with our employee discount at H&M, & Other Stories, and COS .
