01Key Responsibilities
- Lead the Accounts Receivable function across multiple hospital units, ensuring timely and accurate billing, collections, and reconciliation.
- Own and drive the end-to-end AR process, including patient billing, insurance billing, TPA and corporate client collections, and outstanding receivables follow-up.
- Collaborate closely with billing, patient services, and insurance departments to improve AR efficiency and reduce Days Sales Outstanding (DSO).
- Develop, implement, and continuously improve AR policies, procedures, and internal controls in line with industry best practices.
- Manage a team of AR executives and analysts, providing leadership, mentoring, and performance management.
- Conduct regular aging analysis of accounts receivable, identify delinquent accounts, and initiate effective recovery strategies.
- Coordinate with internal departments and external stakeholders (insurance companies, TPAs, corporates) to resolve disputes and claim denials.
- Oversee the documentation and compliance of AR processes with internal audit and statutory requirements.
- Generate and present periodic AR performance reports and dashboards to senior management, highlighting key metrics and action plans.
- Ensure adherence to hospital accounting standards, regulatory frameworks, and revenue recognition norms.
- Lead automation initiatives for the AR function, including ERP enhancements, digitization of billing and collections, and integration with hospital information systems (HIS).
Key Skills & Qualifications:
- Bachelor's or Masters degree in Finance, Accounting, or a related field. A CA/MBA (Finance) will be preferred.
- 1520 years of progressive experience in Finance & Accounts, with at least 10 years in leading Accounts Receivable in a hospital or healthcare setting.
- Strong knowledge of hospital revenue cycle processes, insurance claim settlements, TPAs, and regulatory frameworks in healthcare finance.
- Proven experience in leading AR operations for large hospital chains or multi-specialty healthcare providers.
- Hands-on experience with hospital ERP systems, billing software, and Excel-based reporting.
- Excellent communication, leadership, and stakeholder management skills.
- Analytical mindset with a focus on process improvements and financial accuracy.
- Ability to thrive in a high-pressure, energetic, and compliance-driven environment. .
