01Overview
Job Description :- We are seeking a visionary and execution-focused Head of Collections to lead the evolution of our digital collections strategy. This is not a traditional call-center collections role - we're building a future-ready platform that combines tech, partnerships, and scalable operations to redefine the way India collects.Client Details:It is transforming the collections landscape through a tech-first platform. We partner with 20 leading NBFCs, banks, and financial institutions to deliver intelligent, efficient, and customer-friendly digital collections. Operating in a largely untapped 0-to-1 space.Description:- Collections Leadership: Own and scale end-to-end collections strategy across digital, field, and partner channels. - Strategy Mapping: Design, implement, and refine collection playbooks tailored to product types, risk bands, and lender categories. - Partnership Enablement: Engage and manage relationships with NBFCs, Banks, and FinTechs - aligning collection performance with SLAs and compliance. - Tech-Enabled Execution: Work closely with product and tech teams- Operational Rigor: Build and manage internal and partner ops teams, drive key metrics (bucket-wise recovery rates, NPA reduction, etc.)- Compliance & Ethics: Ensure adherence to regulatory, fair practices, and data privacy standards.Team Building: Recruit and mentor a high-performance team of regional and digital collection managers. - Frequent Travel: Field immersion to review operations, understand borrower behavior, and strengthen lender relationships.Profile- 10-18 years of experience in collections (secured/unsecured) with exposure to strategy, field ops & digital. - Proven success in managing pan-India collection teams and lender relationships. - Experience working in or with NBFCs, banks, or FinTechs in consumer or SME lending. - Strong understanding of digital collections models - Strategic thinker with operational hustle - thrives in high-growth, 0-1 settings.- Open to travel extensively for on-ground oversight.- Collaborative, entrepreneurial mindset; able to work closely with founders and tech teamsJob Offer:- Work directly with visionary founders and a high-energy startup team- Drive real impact - High ownership, flexibility, and growth trajectory For your candidature to be considered on this job, you need to apply necessarily on the company's redirected page of this job. Please make sure you apply on the redirected page as well. .
