01Overview
Description:Role Summary:- The Head HR (Sales Division) will play a strategic leadership role in shaping and implementing human resource strategies that drive sales excellence, employee engagement, and organizational growth within the Dairy Business.- This position will oversee all HR functions supporting the sales and distribution network, including talent acquisition, performance management, capability development, and employee relations.- The incumbent will serve as a strategic partner to the business, ensuring that HR initiatives align with business objectives and foster a high-performance, people-centric culture across regions.Key Responsibilities & Deliverables:Strategic HR Business Partnership:- Collaborate with business leaders to understand sales goals and translate them into effective HR strategies.- Align manpower planning, recruitment, and talent management initiatives with sales expansion objectives.- Serve as the primary HR advisor for the sales leadership team on workforce productivity, engagement, and retention.Talent Acquisition & Workforce Planning:- Drive end-to-end recruitment for sales and field roles, ensuring timely hiring and strong cultural fit.- Establish and implement workforce planning models to meet future sales staffing requirements.- Build talent pipelines and succession plans for key leadership positions in sales.Performance Management & Capability Building:- Design and oversee the performance management system for the sales division, linking KPIs to business outcomes.- Partner with L&D to implement structured sales capability and leadership development programs.- Ensure performance reviews, rewards, and incentives are data-driven and transparent.Employee Engagement & Welfare:- Foster a motivating and inclusive work environment for field and regional sales teams.- Drive employee engagement surveys, recognition programs, and communication platforms to enhance morale and retention.- Ensure compliance with all labor laws and HR policies across locations.HR Operations & Analytics:- Oversee HR operations including payroll coordination, compliance, grievance handling, and disciplinary processes for sales employees.- Leverage HR analytics and dashboards to provide insights on attrition, productivity, and workforce health.- Partner with finance and business heads to optimize manpower cost and improve organizational effectiveness.Required Skills & Qualifications:Experience:- Minimum 15 years of progressive HR experience, with at least 7 years in HR leadership roles supporting large sales and distribution teams, preferably in Dairy, FMCG, or Agri-business sectors.Education:- Postgraduate degree in Human Resources, Business Administration, or Industrial Relations from a reputed institution.Core Competencies:- Strong business acumen and understanding of sales dynamics.- Proven expertise in talent management, performance frameworks, and engagement strategies.- Excellent communication, negotiation, and leadership skills.- Ability to manage complex field HR operations and build strong stakeholder relationships.Personal Attributes:- Strategic thinker with hands-on execution ability.- Empathetic, people-centric, and approachable leader.- Data-driven decision-maker with a collaborative mindset.Key Performance Indicators (KPIs):- Sales team retention and engagement levels.- Timely fulfillment of manpower requirements.- Performance score improvements across sales roles.- Training and capability enhancement effectiveness.- Compliance adherence and employee satisfaction index.Desirable Attributes:Deep understanding of rural and semi-urban workforce management.Passion for developing people and enabling long-term organizational success.Ability to balance field realities with corporate HR strategies .
