01Overview
IND Head, Small Business IT - GCC134Were determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals and to help others accomplish theirs, too. Join our team as we help shape the future.
Head - IT Engineering, Small Business ITLocation: Hartford India (Hyderabad)
Position SummaryThe Head of IT Engineering, Small Business IT, is responsible for leading the technology engineering organization supporting Small Business Insurance platforms and products. This leader will drive technology strategy, engineering excellence, modernization, product delivery, platform stability, and innovation while partnering closely with U.S.-based business and technology stakeholders.
The role leads high-performing engineering teams across application development, cloud engineering, DevSecOps, architecture implementation, quality engineering, and production support. The incumbent will play a critical role in accelerating digital transformation, enhancing customer and agent experiences, and delivering scalable, secure, and resilient technology solutions aligned with Hartford's business objectives.
Key ResponsibilitiesTechnology & Engineering Leadership
Lead the India-based Small Business IT engineering organization.Define and execute engineering strategy aligned to enterprise technology and business goals.Drive modernization initiatives across applications, platforms, APIs, cloud infrastructure, and engineering practices.Establish engineering standards, architecture governance, and best practices.Champion secure, scalable, resilient, and high-performing solutions.Product & Delivery Execution
Partner with Product Managers, Business Leaders, Architecture, and Enterprise Technology teams to deliver strategic business capabilities.Ensure predictable delivery of technology programs and product roadmaps.Drive Agile and Product Operating Model maturity across engineering teams.Improve speed-to-market through automation, DevSecOps, CI/CD, and engineering productivity initiatives.Manage delivery risks, dependencies, and operational outcomes.Engineering Excellence & Innovation
Foster a culture of innovation, continuous improvement, and technical excellence.Drive adoption of cloud-native technologies, AI-enabled engineering practices, automation, and observability solutions.Establish metrics and KPIs for engineering effectiveness, quality, reliability, and customer outcomes.Promote reuse, simplification, and technology debt reduction.Talent Leadership
Build and lead a high-performing engineering organization.Develop leadership bench strength and succession plans.Coach and mentor Engineering Managers, Architects, and Technical Leads.Drive employee engagement, inclusion, collaboration, and continuous learning.Attract and retain top engineering talent within Hartford India.Stakeholder Management
Serve as a trusted technology partner to U.S. business and technology executives.Influence strategic decisions through data-driven insights and technology expertise.Communicate effectively with senior leadership regarding delivery, risks, investments, and transformation initiatives.Build strong cross-functional relationships across Business, Operations, Security, Infrastructure, Architecture, and Enterprise Services teams.Risk, Security & Compliance
Ensure adherence to enterprise security, compliance, risk management, and regulatory requirements.Drive operational excellence, production stability, and incident management practices.Strengthen application resiliency, disaster recovery, and business continuity capabilities.QualificationsRequired
Bachelor's degree in Computer Science, Engineering, Information Technology, or related field.15+ years of progressive IT experience with at least 7+ years leading large engineering organizations.Proven experience leading global engineering teams in a complex enterprise environment.Strong expertise in Agile delivery, software engineering, cloud technologies, DevOps, API ecosystems, and enterprise applications.Experience managing multiple portfolios, programs, and engineering teams simultaneously.Strong stakeholder management and executive communication skills.Demonstrated success driving digital transformation and large-scale modernization initiatives.Experience building and developing high-performing engineering talent.Preferred
Experience in Property & Casualty (P&C) Insurance, Small Business Insurance, Financial Services, or other regulated industries.Experience with AWS, Azure, or hybrid cloud platforms.Knowledge of Guidewire, Digital Platforms, Data & Analytics, API-led architectures, and event-driven systems.Exposure to AI/ML-enabled engineering practices and automation frameworks.Master's degree in Technology, Engineering, Computer Science, or Business Administration.Leadership CompetenciesStrategic ThinkingEnterprise LeadershipCustomer FocusTalent DevelopmentInnovation .
