01Overview
We're Hiring | Head of Collections / Collections Lead Bridge A Padmalaya Company is looking for an experienced Head of Collections / Collections Lead to lead and transform our end-to-end collections function. If you're passionate about building high-performing collections teams, driving recovery strategies, and creating scalable, technology-driven collections operations, we'd love to connect with you. Location: Delhi (On-site)
Industry: NBFC / FinTech / Digital Lending (Short-Term Personal Loans)
Experience: 10+ Years What You'll Do: Lead end-to-end collections across early, late, legal, and recovery stages
Drive portfolio performance and improve recovery rates
Build scalable, data-driven collections strategies
Lead large collections teams and manage agency/vendor relationships
Ensure compliance with RBI Digital Lending Guidelines and industry best practices
Partner with Credit, Risk, Product, Operations, Legal, and Technology teams to drive business growth We're Looking For: 10+ years of collections leadership experience in an NBFC, FinTech, or Digital Lending organization
Robust expertise in Short-Term Personal Loans (STPL) or unsecured lending portfolios (Mandatory)
Proven experience leading large-scale collections operations
Deep understanding of digital, telephonic, field, and legal collections
Hands-on experience with LOS, LMS, CRM, dialers, and collections management systems Why Join Bridge Lead the collections strategy for a fast-growing digital lending business
Work with an experienced leadership team
High ownership, strategic impact, and opportunities to drive innovation Interested
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