Head of Engineering, Commercial Services

About Tide At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide Facts Tide is available for UK, Indian, German and French SMEsOver 2 million members: 900,000 UK and 1,100,000 in India and growing rapidlyOver $300 million raised in fundingOver 2,800 Tideans globallyRecognised with Great Place to Work certification three years in a row, and among Indias Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg About The Team The Commercial Services unit is a high-growth, high-impact department dedicated to redefining how businesses trade. Structured around two strategic pillarsBuy and Sellwe build world-class tools that help members launch products, expand sales, and foster customer loyalty. As part of the Sell pillar, the Commerce team focuses on the commerce product suite, enabling retail and service-sector members to conduct sales seamlessly both online and in person. Buy pillar of Commerce, your mission is to revolutionize the procurement experience for SMEs globallymaking it faster, more transparent, and more cost-effective About The Role As the Head of Engineering for Commercial services you will play a pivotal role in shaping the future of Tides commercial services platform. This is a senior technical leadership position with significant influence over architecture, engineering strategy, and technical execution. You will lead and mentor Engineering Managers and senior engineers, fostering a culture of technical excellence and scalable engineering practices. As Head Of Engineering You Will Be Defining and driving the architectural direction for Tides Commercial Services offerings, ensuring scalability, resilience, and compliance.Leading the design and development of high-quality credit products.Collaborating with cross-functional teams (Product, Compliance, Business) to enhance Tides Commercial Services team.Overseeing integrations with third-party providers, ensuring seamless technical delivery.Providing hands-on technical guidance, getting directly involved in architecture, design, and engineering decisions.Championing engineering best practices, including system design, security, and software development standards.Mentoring engineers and Engineering Managers, fostering a culture of learning, ownership, and technical excellence.Influencing Tides overall technical strategy as we scale our Intermediated Commercial Services globally. What We Are Looking For 10+ years of backend engineering experience, with at least 3 years in senior engineering leadership roles.Strong experience with microservices, event-driven architectures, and distributed systems.Demonstrated ability to leverage AI tools and LLMs to improve engineering productivity, software quality, and delivery velocity. Demonstrated experience in building scalable, resilient, fault-tolerant systems.Breadth of technical knowledge with depth in at least one technology stack experience with our stack is not essential, but an ability to quickly understand and lead in a new environment is critical.Proven track record of delivering complex systems and third-party integrations.Ability to translate strategic business goals into a clear technical roadmap and communicate the rationale behind technical decisions.Strong mentoring skills and the ability to build and inspire high-performing engineering teams. OUR TECH STACK Java 17, Spring Boot and JOOQ to build the RESTful APIs of our microservicesEvent-driven architecture with messages over SNS+SQS and Kafka to make them reliablePrimary datastores are MySQL and PostgreSQL via RDS or Aurora (we are heavy AWS users)Docker, Terraform, EKS/Kubernetes used by the Cloud team to run the platformDataDog, ElasticSearch/Fluentd/Kibana and Rollbar to keep it runningGitHub with GitHub actions for Sonarcloud, Snyk and solid JUnit/Pact testing to power the CI/CD pipelines (new joiners are encouraged to have something deployed to production in their first 2 weeks) What Youll Get In Return Competitive Compensation - competitive salary and share optionsTime Off Generous annual leave on top of bank holidays.Parental Leave Paid .