Head - Retail Broking Operations

A leading financial services organization is seeking a senior leader to head its retail broking operations function. The role will own end-to-end operations across account opening, KYC, settlements, demat, margin management and client servicing. The incumbent will drive regulatory compliance, operational efficiency, technology-led process improvements and team leadership. The role requires strong exposure to SEBI, exchanges, depositories and broking operations.

- Own end-to-end retail broking operations, including settlements, demat, KYC, margin and client servicing. - Ensure compliance with SEBI, exchange, depository and internal regulatory requirements. - Drive process standardization, automation and operational efficiency. - Lead, develop and manage the retail broking operations team. - Oversee operational risk, controls, audits and regulatory requirements. - Manage key stakeholder relationships with exchanges, depositories, clearing corporations and regulators. Ideal Candidate Profile: - 10-16 years of relevant experience in retail broking operations. - Strong hands-on understanding of broking operations, settlements and depository processes. - Proven leadership experience managing sizeable operations teams. - Strong knowledge of SEBI, NSE, BSE, NSDL and CDSL regulatory frameworks. - Experience driving technology-led process improvement and operational transformation. - Must be willing to work onsite from Kolkata. .