01Responsibilities
- Run the help desk, including staff supervision, asset supply and deployment and vendor management
- Receive and respond to IT queries in a timely manner
- Manage asset inventory
- Assist employees as when required, with technical issues; document incidents for future reference
- Collaborate with internal partners to implement current technologies to improve operational efficiency
- Prepare periodic reports for management with recommendations and trends
02Requirements
- [X] years of experience in the industry
- Bachelor's degree preferred
- Demonstrable skills troubleshooting a wide range of technical problems
- Strong organizational skills with eye for detail
- Atleast 1+ years spent leading others in a help desk environment
- Excellent written and verbal communication skills
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. .