01Key Responsibilities
Invoice Query Management
Handle internal queries related to PO and Non-PO invoices.
Investigate discrepancies between invoices, purchase orders, and service delivery records.
Ensure timely resolution of invoice issues to support smooth payment processing.
Support to AP Team
Assist in validating invoice details, coding, and approvals.
Track invoice processing status and escalate delays or errors.
Maintain logs of recurring issues and contribute to process improvements.
Operations Liaison
Communicate with operations managers to confirm service completion and invoice approvals.
Coordinate with site teams to ensure timely submission of supporting documents (e.g., timesheets, service reports).
Act as a bridge between finance and operations to ensure alignment on financial documentation.
Documentation & Compliance
Maintain accurate records of invoice queries and resolutions.
Ensure compliance with internal financial policies and external regulations.
Support audit preparation and reporting requirements.
System & Process Enhancement
Use Microsoft Excel to track, analyze, and report on invoice and helpdesk data.
Collaborate with IT and finance teams to improve helpdesk systems and workflows.
Recommend enhancements to invoice approval and query resolution processes.
Skills & Qualifications:
Experience in finance or administrative support, preferably in AP or service-based industries.
Strong understanding of PO and Non-PO invoice processes.
Excellent verbal and written communication skills.
Advanced proficiency in Microsoft Excel (e.g., formulas, pivot tables, data analysis).
High attention to detail and strong problem-solving skills.
Ability to work collaboratively across departments and manage multiple priorities. .
