Helpdesk Executive (Office)

Act as the first point of contact for customers and field staff for POS/swiping machine-related issues. Handle inbound calls, emails, or chats to log customer complaints or queries. Troubleshoot basic technical issues such as connectivity, printing, transaction errors, and device setup. Guide customers through configuration steps and software updates. Coordinate with field service engineers for on-site support when required Preferred Skills: Experience in the banking/payment industry or POS device support. Knowledge of terminal configuration and application installation. (Any BPO industry candidate preferred) It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.More about this Helpdesk Executive (Office) jobPlease go through the FAQs to get all answers related to the given Helpdesk Executive (Office) jobWhat are the eligibility criteria for this Helpdesk Executive (Office) job Ans : Candidates should have All Education levels with 1-4 years of experience for this Helpdesk Executive (Office) job offered by Hrta Planning Network Private Limited in Juinagar West, Mumbai. What salary is offered for this Helpdesk Executive (Office) job Ans : The salary for this Helpdesk Executive (Office) job ranges between 5,000-20,000 per month. What shift and timings does this job follow Ans : This Helpdesk Executive (Office) job follows a Day shift. Do you need to visit the office for this job Ans : Yes, candidates need to visit the office and work from the location in Juinagar West, Mumbai. How many vacancies are there for this Helpdesk Executive (Office) job Ans : There are 25 vacancies for this Helpdesk Executive (Office) role. Is this job open for all genders Ans : Yes, this Helpdesk Executive (Office) job is open for both male and female candidates. What is the job location for this position Ans : The job location for this Helpdesk Executive (Office) position is Juinagar West, Mumbai. What makes this Helpdesk Executive (Office) job a good opportunity Ans : This Helpdesk Executive (Office) job is a good opportunity as it offers a salary between 5,000-20,000 per month. This is a Full Time job and has 25 openings. Candidates can call HR for more info. .