01Overview
Customer Care Executive - Hindi Calling
Qualification: 12th Pass
Experience: Freshers are eligible
Location: Sector 62
Key Responsibilities
Handle customer calls in a professional and courteous manner.Resolve customer queries and provide accurate information.Ensure a positive customer experience and timely issue resolution.Maintain records of customer interactions in the system.Follow company policies and quality standards.Identify customer needs and recommend suitable products or services when required.Achieve assigned customer service and sales targets.Work closely with team members to deliver excellent service.Requirements
Minimum qualification: 12th Pass.Freshers and experienced candidates can apply.Good communication skills in Hindi and/or English.Basic computer knowledge.Strong customer service and interpersonal skills.Positive attitude and willingness to learn.Ability to work in rotational shifts, if required.Role Mix: 80% Customer Support | 20% Sales
HR Srishti - 9214816474
Compensation: 12,000.00 - 19,000.00 per month
Benefits:
Commuter assistanceHealth insuranceLife insuranceProvident FundApplication Question(s):
How much do you rate your English communication skill out of 10 How many months of experience do you have in calling related domain What's your last in-hand salary Are you ok with sales roles as well for high incentives Education:
Higher Secondary(12th Pass) (Preferred)Language:
English (Preferred)Location:
Noida, Uttar Pradesh (Noida) (Preferred)Work Location: In person .
