Quality check and audit of claimsMonitoring operational accuracy and complianceTeam coordination and process improvementMaintaining claim quality standards and TATPreparing operational reports and analysis
SPOC Key Responsibilities Handling claims operations and coordination
Managing escalations and portfolio operations
Maintaining TAT and operational quality
Coordination with hospitals and internal teams
Daily follow-up and claim tracking
Eligibility Criteria
Experience in TPA / Health Insurance / Claims OperationsGood communication and coordination skillsRegional language knowledge preferred for regional positionsImmediate joiners preferred
Interested candidates can share their updated resume at: hr@phoenixassurance.in .
