01Overview
Job Description:
Customer Complaints Management
Receiving, logging in, acknowledging, complaint sample follow up & intimating to manufacturing site and further supporting the investigationLogging queries and tracking for adherence to timelinesEnsuring complaint sample retrieval and evaluate spread of event at Abbott C& FA as necessaryEnsure timely response and closure of market complaints and customer queriesTracking Complaints for closure as per timelines and timely escalation if timelines are not metTo carry out trend analysis of Complaints
Commercial Distribution Quality Assurance
Creating and maintaining warehouse/ CFA/ Service Provider audit scheduleReviewing temperature data of data loggers of cold chain productsProviding continuous support to F&D, & CFA locations to respond Regulatory Communications and to mitigate regulatory compliance risksMaintaining calendar for temperature mapping of Warehouse & CFA locations, reviewing and approving temperature mapping documentsMonitoring Online temperature monitoring system related activities at Warehouse & CFA locations and ensuring compliance as per requirement
Additional Details :
Designation: Executive Commercial Distribution quality Assurance
Location: Mumbai (BKC)
Experience: 23 Years
Qualification: B.Pharm or M.Pharm
Working days: 5 Days
Work timings: 9:00am To 5:30pm
Gender Preference: Male / Female
Interview Process: Face to face
Industry preference: Medical / Healthcare / Pharma
Contract period of 1 year ( Non - Renewable)
On Third Party Payroll (Talisman HR)
Interested can share updated cv on search@talismanstaffing.com or What's app : 9136435341 .
