Hiring For Chat support / email support / Non voice voice (Bengaluru)

Description We are seeking a motivated and detail-oriented individual for the position of Chat Support / Email Support / Non-Voice Support. The ideal candidate will be responsible for assisting customers through chat and email channels, ensuring their inquiries are resolved in a timely and professional manner. Responsibilities - Provide timely and accurate responses to customer inquiries via chat and email. - Resolve customer complaints and issues effectively and efficiently. - Maintain a high level of professionalism and empathy while interacting with customers. - Document customer interactions and feedback in the support system. - Collaborate with team members to improve processes and provide excellent customer service. Skills and Qualifications - Excellent written communication skills in English. - Robust problem-solving skills and ability to handle difficult situations. - Basic understanding of customer service principles and practices. - Familiarity with chat support tools and email management systems. - Ability to work in a fast-paced environment and manage multiple tasks simultaneously. .