01Overview
Job DescriptionWe are looking for a Customer Relationship Officer to manage customer relationships, understand their needs, resolve queries, and support sales and business growth. The ideal candidate should have excellent communication, follow-up, and customer-handling skills.Main Responsibilities & TasksHandle customer queries, requests, and complaints professionally.Build and maintain strong relationships with existing customers.Follow up with customers and ensure timely resolution of issues.Identify customer needs and recommend suitable products/services.Generate leads and support sales and business development activities.Promote cross-selling and upselling opportunities.Maintain accurate customer records and update CRM systems.Achieve assigned customer service and sales targets.Coordinate with internal teams to resolve customer issues.Ensure high customer satisfaction and retention.
Experience
2 - 5 Years
No. of Openings
6
Education
12th Pass
Role
Customer Relationship Officer
Industry Type
IT-Hardware & Networking
Gender
[ Male / Female ]
Age Limit
20 - 35 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Travel Allowance (TA), Petrol Allowance
Face Interview Location
First Floor, Plot No : 1491,Balianta Canal Road, Hansapal, Bhubaneswar, Odisha - 752101 .