Provide voice-based customer support by handling inbound/outbound calls and resolving customer queries while maintaining quality standards.
02Key Responsibilities
Handle incoming and outgoing voice calls professionally and efficientlyRespond to customer queries and provide accurate informationEnsure adherence to quality standards and process guidelinesMaintain records of interactions and transactions as requiredWork effectively in a rotational shift environmentDeliver superior customer service with clear communicationRequired Qualifications and Skills:Good communication skillsGraduation is mandatoryWillingness to work in rotational shiftsImmediate joiners preferredOpen to freshers and experienced candidates .
