Hiring for Fraud Analyst - Customer protection team- 37K

Duties And Responsibilities Risk Investigator Associates are ambassadors who earn customer loyalty by delivering personalized, convenient, and secure service . They maintain a high-quality customer experience through a customer -centric approach and take ownership of risk mitigation, complying with various regulations and policies to ensure timely delivery of customer transactions. Duties And Responsibilities Risk Investigator Associates are ambassadors who earn customer loyalty by delivering personalized, convenient, and secure service . They maintain a high-quality customer experience through a customer -centric approach and take ownership of risk mitigation, complying with various regulations and policies to ensure timely delivery of customer transactions. Risk Investigator Associate acts as a first point of contact ensuring a high-quality, secure, and customer -centric experience while mitigating risks and ensuring compliance. Review transactions and all available information to understand our customers while respecting all identities. Make customer -centric decisions and take the path of least resistance to protect our customers . Experience, Education, Age At least 1 year of BPO or call center experience in risk and fraud management, preferably within financial accounts or industries such as insurance, travel, telecommunications, logistics, procurement, e-commerce, and retail. Experience should involve roles focused on fraud prevention and tasks such as payment processing, managing debit and credit card transactions, handling reimbursements, and resolving disputes. Process improvement and documentation experience is a plus. Six Sigma Certification: Yellow Belt is a plus. College Graduate or completed 3 year Bachelors College Degree. A Bachelor's Degree in Management, Finance, Business or related fields is an advantage. Candidates must be of legal working age. Salary Gross CTC : 37500/- 450000/- Net Salary : 35250/- If Transport Opted : 35250 - 2000 = 33250/- Self Transport 35250+ 2500 37750/- Monthly Performance Incentive : 3800/- (Based on performance) .