01Overview
Hiring for freshers B.com/BBA/BBM for Voice from Batch 2023 to 2025 (No BCA/Bsc/MBA/M.COM / BE/B.Tech/MCA)" at Mysore.
Job description:
- Education: Minimum 15 years of full-time education (Mandatory)
- Educational Background: Commerce only (B.Com / BBA / BBM)
- Pass-out Years: 2022 / 2023 / 2024 & 2025 only
- Shift: Flexible (24*7 rotational, Night Shift mandatory)
- Process: Voice Income Tax Process
- Languages:
- Mandatory: Hindi & English
- Additional (preferred): Telugu, Tamil
- Communication: Basic communication skills required
- Work Mode: Work from Office only
- Location: Mysore
Details of designation and Job description:
- Candidate needs to have 15 years of full time education
- Proficient with basic computer knowledge
- Handle customer interactions professionally and courteously across voice and non-voice channels
- Excellent website research & navigation skills
- Should be good in reading/understanding/interpretation of the content
- Candidate should be versatile to work in 24*7 environments, comfortable to work in night shifts (Rotational)
- Excellent verbal, written communication, interpretation and active listening skills
- Should have good command over English Grammar and Fluency in English
- Should be able to manage outbound calls in a timely manner following the scripts when handling different subjects/scenarios
- Ability to quickly and efficiently assimilate process knowledge
- Effective probing & analyzing skills and capable of doing a multi-tasking of voice & data entry
- No long leave in plan for at least next 1 year
- Work will be from office only ( No WFH)
Regards,
Infosys BPM Recruitment team .
