Job description:Role & responsibilities:
Conducting customer interactions over calls in a professional manner.Assisting customers with inquiries and issues.Addressing customer concerns promptly and effectively.Demonstrating empathy and patience in handling customer inquiries and complaints.Ensuring timely resolution of customer issues to maintain satisfaction levels.Preferred candidate profile:
Graduates and undergraduate freshers can also applyMinimum 6 months of experience required in International voice processWillingness to work in 24x7 shift timings.Excellent verbal and written communication skills.
