01Overview
Job Requirement
Location of posting: Bangalore
Domain - Order Management with supply chain
Experience: 1-4 Years
Qualification: Any Graduates
Shift time- Night shift/ Flexible
Job Role - Process specialist
Role & responsibilities
Support Request on behalf of sales force i.e Quotes, Orders, Amendments, Pricing sheets or vendor quotes etc. for service requests.Provide subject matter expertise for complex issues.Build training curriculum & Work Instructions.Identify and communicate opportunities for continuous process improvementUse existing knowledge base to provide a customer facing root cause assessment.
Preferred candidate profile
1-4 years of experience in a BPO environment.Any Bachelors degree.Proficient MS ExcelHands-on experience in working on Supply chain planning / Order to Cash process i.e Agreements/Contracts, Quote ManagementVery good understanding of L2S process. Agreements, Amendments, Pricing, licensee, pricing sheets, reports etcProblem solving and analytical skills.Customer / Client facing
Regards
Infosys BPM Recruitment Team .