Hiring Fresher - Customer Representative - Bhopal

Key ResponsibilitiesCustomer Interaction: Handle incoming calls, messages, and emails from customers in a professional and timely manner.Issue Resolution: Troubleshoot, investigate, and resolve customer complaints or queries to ensure complete satisfaction.Product Knowledge: Maintain a deep understanding of our services/products to guide candidates/customers effectively.Record Keeping: Document customer inquiries, feedback, and escalations accurately in the system database.Relationship Building: Build sustainable relationships and trust with customer accounts through open and interactive communication.Key Skills & CompetenciesStrong verbal and written communication skills.Active listening and empathetic problem-solving ability.Customer relationship management and handling skills.Ability to multi-task, prioritize, and manage time effectively.Basic computer literacy and keyboard proficiency.Requirements & QualificationsEducation: Minimum 12th Pass / Higher Secondary (Graduation preferred).Experience: Freshers (0 years) to 2 years of experience in Call Center / BPO / ITES environment.Language: Proficiency in English and Hindi (or local language).Work Type: Full Time (Work from Office). Experience 0 - 2 Years No. of Openings 300 Education 12th Pass Role Customer Representative Industry Type Call Centre / BPO / ITES / LPO Gender [ Male / Female ] Age Limit 18 - 35 Yrs. Job Country India Type of Job Full Time Work Location Type Work from Office Face Interview Location B206, Premier Orchard, Behind Peoples Mall, Peoples , Huzur, Bhopal- 462037, Madhya Pradesh