Hiring freshers for customer service voice- Kolkata

Handling incoming calls and responding to customer emails Resolving customer complaints and issues Assisting customers with product information and placing orders Identifying and escalating issues to supervisors Providing exceptional customer service and support Requirements Undergraduate or Graduates can apply B.Ed and MBA are not eligibleExcellent communication skills in English Ability to work in different time zones and flexible with shifts Familiarity with customer service principles and practices Shift: US Shift (evening & night shift) Week Off: 2 days rotational week off. 5 Days working Benefits Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist. Transport facility will be provided. .