Process: International Inbound Voice Process
Role: Customer Support Executive (Voice)
Eligibility Criteria
- Minimum Qualification: 10+2 (HSC) or Above
- Graduates & Undergraduates can apply
- Freshers and Experienced candidates are welcome
- Excellent English Communication Skills are mandatory
- Comfortable working in Rotational Night Shifts
- Salary Package
CTC: 27000 per month
In-Hand Salary: 24000 per month
Shift Details
Night Shift Process
- Shift Window: 4:00 PM to 11:00 AM
- Any 9-hour shift within the operational window
- 5 Days Working
- 2 Rotational Week Offs
- Cab Facility
Available during odd hours (11:00 PM to 5:00 AM)
- Pick-up OR Drop facility provided
Key Responsibilities
- Handle inbound customer interactions professionally
- Resolve customer concerns and queries effectively
- Deliver accurate information regarding products, services, and orders
- Ensure exceptional customer experience and satisfaction
- Meet quality and productivity targets
- Follow process guidelines and company policies
Required Skills
- Excellent Verbal Communication Skills
- Robust Customer Service Orientation
- Active Listening Skills
-
Why Join Us
Attractive Salary Package
International Work Environment
5 Days Working Week
Rotational Week Offs
Cab Facility During Odd Hours
Excellent Career Growth Opportunities
Freshers & Experienced Both Welcome
Freshers and Experienced Candidates are encouraged to apply immediately .
02What you'll need
Experience
0 to 4 Yrs
Employment Type
Full time
Programming languages
Customer Service OrientationExcellent English Communication SkillsVerbal Communication SkillsActive Listening Skills