01Overview
Join Our Growing Team!
We are looking for enthusiastic, confident, and career-oriented individuals to join our International BPO team. If you have excellent English communication skills and are looking to build your career in an international work environment, this opportunity is for you.
Whether you are a fresher or an experienced professional, if you meet the eligibility criteria, we encourage you to apply.
Position
BPO Customer Support Executive International Process (US & UK Clients)
Work Schedule
Shift: Night Shift OnlyWorking Hours: 8:00 PM 5:00 AMWorking Days: Monday to FridayWeekly Offs: Saturday & Sunday
Salary
Up to 20,000/- In HandSalary will be offered based on communication skills, interview performance, and overall suitability.
Key Responsibilities
As a Customer Support Executive, you will:
Communicate professionally with customers from the US and UK.Handle customer queries through voice calls.Provide accurate information and resolve customer concerns in a timely manner.Maintain a positive and professional attitude during customer interactions.Understand customer requirements and provide appropriate assistance.Record and update customer information accurately in the system.Follow company policies and quality standards during every interaction.Coordinate with internal teams whenever required for issue resolution.Ensure a high level of customer satisfaction by delivering excellent service.
Eligibility Criteria To be considered for this role, candidates must meet the following requirements:
Graduate in any stream (Bachelor's degree is mandatory).Freshers are welcome to apply.Experienced candidates from BPO or Customer Support are also encouraged to apply.Excellent verbal communication skills in English are mandatory.Ability to speak clearly, confidently, and professionally.Comfortable communicating with international customers.Basic knowledge of Microsoft Office (MS Word, Excel, and Outlook).Good typing and computer skills.Strong listening, problem-solving, and interpersonal skills.Positive attitude and willingness to learn.Ability to work independently as well as in a team environment.Must be comfortable working permanent night shifts.
Required Skills
Excellent spoken EnglishStrong communication and interpersonal skillsActive listening abilitiesCustomer handling skillsBasic computer proficiencyMS Office knowledgeTime managementProfessional attitudeQuick learning abilityAdaptability and flexibility
Why Join Us
No Sales TargetFixed Night ShiftMonday to Friday workingWeekends offFriendly and supportive work environmentOpportunity to work with international clientsCareer growth opportunitiesSkill development and professional learningStable work schedulePerformance-based growth opportunities .
