Hiring US Client-Facing Benefits Role

Work from Office: Trivandrum US Shift Hours Years of Experience: 4+yrs A US Client-Facing Benefits Specialist is responsible for managing and supporting employee benefits programs for US-based clients while acting as a direct point of contact for stakeholders. Key Responsibilities Handle end-to-end benefits administration (health insurance, 401(k), dental, vision, life insurance) Act as the primary contact for US clients for benefits-related queries and escalations Manage open enrollment processes and benefits lifecycle events Ensure compliance with US regulations (ACA, ERISA, COBRA, HIPAA) Coordinate with vendors/carriers (insurance providers, brokers) Maintain accurate records in systems like ADP, Workday, or Benefits portals Provide timely reporting and client communication (emails, calls, meetings) Required Skills Strong understanding of US benefits structure and compliance Experience with HRIS/payroll tools (ADP, Workday, UKG, etc.) Excellent communication skills (client-facing role) Ability to work in US shift / night shift Good problem-solving and stakeholder management skills Preferred Experience 2-6 years in US benefits administration Experience working with US clients directly Exposure to employee lifecycle management Knowledge of benefit reconciliations and audits .