01Key Responsibilities
Manage post-booking queries, modifications, and cancellations.Coordinate with hotels for confirmations and issue resolution.Provide customer support via calls, emails, and chats.Handle escalations, refunds, and payment discrepancies.Maintain booking records and improve processes.
02Requirements
Experience: 1 years in hotel reservations, operations, or customer service.Skills: Strong communication, problem-solving, and coordination.Technical: Familiarity with OTA booking systems is a plus.Compensation: 25,000.00 - 30,000.00 per month
Work Location: In person .