01Key Responsibilities
Learning & Development Plan, coordinate, and execute internal and external training programs aligned with business needs Manage L&D operations, including training calendars, nominations, tracking, and reporting Liaise with external training vendors, certification bodies, and internal trainers Track training effectiveness, feedback, and ROI Maintain learning trackers, dashboards, and audit-ready documentation Support leadership and functional teams with targeted upskilling initiatives HR Operations Manage end-to-end HR operations including onboarding, employee documentation, confirmations, and exits Ensure compliance with HR policies, processes, and statutory requirements Handle employee data management, HRMIS updates, and reporting Support payroll inputs, benefits administration, and coordination with finance/vendors Act as a point of contact for employee queries related to HR processes Employee Experience & Engagement Support employee engagement initiatives and internal communication Ensure smooth coordination across HR, business teams, and external partners Contribute to continuous improvement of HR processes and practices Key Skills & Competencies Minimum 3 yrs of strong hands-on experience in L&D operations and HR operations Certification(s) in L&D Domain Good understanding of training lifecycle, vendor management, and learning governance Sound knowledge of HR processes and employee lifecycle management Strong coordination, documentation, and stakeholder management skills Good communication and people-connect abilities Proficient in Excel, HRMIS tools, and collaboration platforms (Teams, Forms, etc.) .
