01Overview
The Opportunity:
The ideal candidate must thrive in a highly dynamic and changing environment and will help us deploy high-touch, impactful, and consistent early in career experiences with focus, empathy, operations, creativity, and innovation. You love to-do lists and using data to make suggestions, while also connecting with individuals and teams to ensure everyone is working together towards a common goal. You see yourself as a resource to others and part of a support system for early in career hires.
What you get to do in this role:
Act as a project manager for development products for ServiceNow, such as our post-offer engagement programs and Launchpad programs, by implementing and executing core components of that product in partnership with teammates across the globe Partner with various internal stakeholders, such as our recruiting team, operations teams, and others, to make sure all the details of the program are executed at the highest possible potential Monitor program metrics to continue to scale high performing programs and adjust current programs based on data Have a pulse on the feedback & attendance of the programs we are deploying to ensure an engaging & productive experience for all Drive process & program improvements Have a passion for working with early in career talent by building meaningful relationships, fostering a sense of belonging, and creating engaging, supportive experiences throughout the participant journey while infusing culture and innovation in everything we do Facilitate live virtual sessions including assisting with managing content, session resources, and prepping speakers Support the planning and execution of in-person and virtual early in career programs and events, including event logistics, participant experience, and onsite coordination as needed Manage day-to-day program operations, including shared inboxes, participant inquiries, participant and manager communications, and operational processes to ensure a seamless learner experience Qualifications
To be successful in this role you have:
2+ years of experience in project management or program management 2+ years' experience working with high volume early in career talent Able to report to work in our Hyderabad office 2-3 times per week Strong track record of managing multiple projects simultaneously Able to work across global time zones to deliver & engage stakeholders in multiple time zones Able to communicate effectively and deliver presentations to groups at varying levels Excellent written and verbal communication skills A self-motivated and a highly organized professional who thrives in a fast-paced, dynamic environment who can prioritize and pivot accordingly to the current work demands Passionate for working with early in career talent Consistently share process improvements and ideas, grounded in data, a deep understanding of the personas they are working with, and industry research Ability to critically think about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Desire to partner and share best practices with teammates around the globe .
