Key Responsibilities
- Manage end-to-end HR operational activities including onboarding, offboarding, employee life-cycle management, and HR administration.
- Ensure HR processes are efficient, standardized, and aligned with best practices.
- Oversee HR Helpdesk / shared services to deliver timely employee support.
- Ensure HR practices comply with UK employment laws (e.g., Employment Rights Act, Equality Act, GDPR, Working Time Regulations).
- Maintain and update HR policies, handbooks, and internal guidelines.
- Lead internal audits and ensure compliance with data security and retention requirements.
- Manage and optimize HRIS platforms (e.g., Workday, SAP SuccessFactors, Oracle HCM, BambooHR).
- Ensure accurate data management and integrity across all HR systems.
- Produce regular HR analytics and dashboards (headcount, attrition, absence, workforce trends).
- Collaborate with payroll providers to ensure accurate monthly payroll processing.
- Manage benefits administration (pensions, health insurance, leave policies, flexible perks).
- Support annual compensation cycles and statutory reporting.
- Lead HR transformation initiatives to improve operational efficiency.
- Implement automation and digitalization within HR workflows.
- Drive continuous improvement across HR services using Lean methodologies where applicable.
- Lead, mentor, and develop an HR operations team.
- Allocate resources, manage workloads, and promote a high-performance culture.
Required Skills & Experience:
Education & Experience:
- Bachelors degree in Human Resources, Business Administration, or related field.
- 912+ years of HR experience, with at least 3 years in HR operations leadership.
- Experience working with UK organizations and a strong understanding of local HR compliance.
Technical Skills:
- Proficient in HRIS systems and MS Office (Excel, Power BI preferred).
- Experience with HR analytics and HR process automation.