01Overview
Customer Support Executive International BPO
Locations: Viman Nagar | Magarpatta | Yerwada | Hinjewadi | Kharadi
Job Type: Full-Time
We are looking for enthusiastic and customer-oriented professionals to join our International BPO team. The role involves handling customer interactions with international clients through voice and non-voice processes while delivering exceptional customer service and maintaining high customer satisfaction standards.
Key Responsibilities
Handle inbound and outbound customer interactions with international clients
Resolve customer queries and concerns in a professional and timely manner
Deliver excellent customer service and maintain quality standards
Achieve performance targets related to productivity, quality, and customer satisfaction
Maintain accurate records of customer interactions and follow-up actions
Eligibility Criteria
Education:
Minimum HSC / Graduate in any discipline
Experience:
Freshers are welcome to apply
Candidates with prior experience in BPO / Customer Service will be preferred
Language & Skills:
Excellent verbal and written communication skills in English
Strong problem-solving and customer-handling abilities
Basic computer knowledge and adaptability to a fast-paced environment
Salary Package
Freshers: 3 LPA (Approx.)
Experienced Candidates: Up to 7 LPA (Based on experience and performance)
Work Environment
Rotational shifts, including night shifts
5-day working week
Professional, dynamic, and growth-oriented workplace
Perks & Benefits
Attractive incentives and performance-based bonuses
Transport facility as per company policy
Career growth and advancement opportunities
Comprehensive training and development programs
How to Apply
Contact Person: Parul Sirohi
9225755444
parul.s@spes.in .
