01Responsibilities
- Work directly with UKG Pro Payment Services customers and State/Local tax agencies
- Registers/applies for State/Local payroll tax identification numbers on behalf the client
- Works collaboratively with cross functional work groups
- Coordinates and/or facilitates Tax IDs to be configured in the UKG Tax Software System.
- Prioritize, organize, and execute project work to meet customer deliverables
- Participate and/or facilitate customer conference calls to provide status updates
- Provide project status updates frequently to customer
- Sets clear expectations w/customer including any changes to original project timeline
- Provide outstanding customer service via written and verbal communication
- Meets & respond timely to project SLAs & inquiries
- Generate tax agency follow up & correspondence
Required Qualifications:
- Experience working independently in a fast paced and rapidly changing environment, as well as collaborating and coordinating with multiple stakeholders, both internal and external
- Intermediate Excel
- Smartsheet knowledge is a plus
- AI knowledge is a plus
- Basic knowledge of payroll fundamentals
- General knowledge of payroll employer taxes
- Exceptional written & verbal communication skills:
- Ability to exercise a high degree of collaboration and problem solving
- A proven ability to manage multiple concurrent projects
- Acute attention to detail
- Excellent organization skills while managing to critical deadlines
Preferred Qualifications:
- 2-4 years of experience in payroll and/or tax background
- Experience registering and obtaining State/Local Payroll Tax ID#s
- Experience working with State/Local Tax Agencies
Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry because excellent organizations know their workforce is their competitive edge. Learn .
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email
NOTICE ON HIRING SCAMS
UKG will never ask you for a copy of your drivers license, social security card, or passport during a job inter
ABOUT OUR JOB DESCRIPTIONS
All job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. Management reserves the right to revise the job or require that other or different tasks be performed if or when circumstances change. .
