Import Customer Service

Customer Service Import Handling shipments Air / Sea (LCL, FCL, AIR)Following up with the counterpart/co-loaders on daily routing orders & updating the same to client on daily basis.Preparing CAN copies and sending Cnee with arrival DetailsResolving the issues & query of customers regarding daily routing orders.Execute order request calls / emailEmail suppliers, carrier & customers with shipping updatesTrack shipments and confirm receipt & arrivals of shipments.Ensure customer experience by addressing customer concerns and resolving issuesResponsible for answering and routing phone calls, handling enquiresPreparing Daily status report, updating DSR on daily basis & sending to respective Cnee with proper updates.Qualifications Experience Required: 2-7 YearsSectors: Air / SeaBackground: Logistics OnlyMale Female Preference: AnyLocation: Fort, Mumbai.` Compensation: 30,000.00 - 60,000.00 per month Work Location: In person .